Privacy Policy

Last updated: 12.11.2026

1. Data controller

This notice is issued by AKAR MAKİNA SANAYİ VE TİCARET ANONİM ŞİRKETİ (“Akarmak”) under the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and the EU General Data Protection Regulation (“GDPR”) to inform visitors of www.akarmak.com and people who contact us.

Address: 75. Yıl OSB Mah. 14. Cad. No:8, 26110 Odunpazarı / Eskişehir / Türkiye
Phone: +90 222 236 17 00
Email: info@akarmak.com.tr
Tax information: Eskişehir Vergi Dairesi Başkanlığı — VKN 0130648356

2. Personal data we process, purposes and legal bases

Where	Data	Purpose	Legal basis
Quote request form	Name, company, phone, email, sector, message	Preparing a quotation and replying to your request	Necessary to enter into a contract (KVKK 5/2-c; GDPR 6/1-b)
Contact and service forms	Name, company, phone, email, message, service request details	Answering questions, providing after-sales service	Entering into or performing a contract, legitimate interest (KVKK 5/2-c, f; GDPR 6/1-b, f)
Job and internship application forms	Identity and contact details, education and work history, CV	Evaluating your application	Necessary to enter into a contract (KVKK 5/2-c; GDPR 6/1-b)
WhatsApp, phone, email	Name, phone number, message content	Replying to requests	Entering into a contract, legitimate interest
Use of the website	IP address, browser and device information, pages visited	Secure operation of the website	Legitimate interest, legal obligation (Turkish Law No. 5651)
Analytics and advertising cookies	Cookie identifiers, page interactions	Measuring site performance, measuring and improving our ads	Consent (KVKK 5/1; GDPR 6/1-a) — only if you accept cookies

We only ask for the information needed to respond to your request. Please do not include special categories of personal data, such as health information, in forms or CVs.

3. Recipients

Our hosting, email and SMS service providers
Our group company Akarmak USA Inc. and our authorised sales representatives, for quotation and sales processes
The agency providing our digital marketing and web services
Analytics, advertising and messaging services: Google (Google Analytics, Google Ads, Google Tag Manager), Meta (WhatsApp)
Public authorities legally entitled to request data

Because providers such as Google and Meta operate servers outside Türkiye, these transfers are made under Article 9 of the KVKK on the basis of standard contractual clauses or your consent.

4. How we collect data

You provide data through our website forms, WhatsApp, email and phone; visit data is collected automatically through cookies and server logs.

5. Retention

Quote, contact and service requests: 3 years from the last contact; requests that lead to a contract for the statutory retention periods
Job and internship applications: 1 year(s)
Server access logs: for the period required by Turkish Law No. 5651
Cookies: as stated in our Cookie Policy

At the end of these periods, data is deleted, destroyed or anonymised.

6. Your rights

Under Article 11 of the KVKK and Articles 15–22 of the GDPR, you have the right to know whether your data is processed, to request information, to have it corrected or erased, to object to processing, to know the recipients, to data portability, to withdraw your consent at any time and to claim compensation for damage.

You can send requests by email to info@akarmak.com.tr or in writing to the address above. Requests are answered free of charge within 30 days. You also have the right to lodge a complaint with the Turkish Personal Data Protection Authority or, if you are in the EU, with the data protection authority of your country.

7. Changes

We update this notice when necessary. The current version is always published on this page.

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